Product Categories and Warranty Periods:
- Complete Struts and Shock Absorbers: Lifetime Warranty
- Car Radiators and other product categories: 1 Year Warranty
Warranty Coverage:
We stand by the quality of our products and offer the following warranty coverage:
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Defects Within Warranty Period: If any defects are found within the specified warranty period, we will provide either a one-time replacement or a refund of the purchase price to the original purchaser, provided that the product was used on non-commercial vehicles under normal operating conditions.
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Refund Limit: Please note that refund claims for defects must be made within the first 3 months after purchase, within the warranty period. After the initial 3-month period, we will require a mechanic diagnosis to process a refund.
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Refund Limit: Please note that refund claims for defects must be made within the first 3 months after purchase, within the warranty period. After the initial 3-month period, we will require a mechanic diagnosis to process a refund.
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Authentication of Claims: Warranty-related claims may require authentication, including, but not limited to, Mechanic Diagnosis, Pictures, or Videos. Please do not dispose of defective parts until instructed to do so.
Warranty Exclusions:
The warranty does not cover the following:
- Normal Wear and Tear: Damage caused by normal wear and tear.
- Altered or Modified Products: Products that have been altered, modified, or used in applications other than their original intent.
- Improper Installation: Damage due to improper installation.
- Vehicle Modification or Accident: Damage caused by vehicle modification or accidents.
Additional Terms:
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Installation Costs: All costs associated with the installation, removal, and replacement of defective parts are not included in this warranty.
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Reimbursement Exclusions: We will not reimburse for any delay, labor, mileage, car rental, or any other costs involved in the installation or re-installation of the auto parts in question.